- Things to know before you go...
Here are some tips
you may find useful. If you have additonal
questions feel free to call us toll free
at 1-800-624-0855 or email
Hotel check-in time is after 4:00pm. Room
keys will only be issued to the director/group
coordinator. If your group is arriving prior
to 4:00pm, your rooms may not yet be available
so please be prepared to store luggage.
Check-out time is 11:00am and it may be
necessary to store luggage on check-out.
Please refer to your final itinerary regarding
We work very closely with you and the hotel
to make certain that every effort has been
made to keep the group as close together
as possible. However, please keep in mind
that sometimes guests extend their stay
and it may be necessary to make adjustments
to your room block. Champion Tours &
Events and your hotel cannot guarantee your
room block. Room adjustments will not be
made without director/group coordinator
Upon arrival each group is required to do
a room inspection. At this time you will
be asked to report any room damage to your
group service host. You are asked to do
this room check because upon departure your
rooms will be inspected and if any damage
or items are missing your group will be
responsible for restitution.
Many groups have found it helpful to designate
one student in each room as the “Room
Captain”. This individual is responsible
for making sure that no property of the
hotel room is damaged or removed. It is
also his/her responsibility to make sure
all room keys are turned in prior to departure.
Hotels are located in the tourist areas
and have 24 hour security. Most hotels have
either a restaurant, deli, or gift shop
on property or within walking distance.
Hotel swimming pools do not have lifeguards
and we suggest you never swim alone. We
also recommend that you keep your hotel
rooms locked at all times and that you keep
valuables in the room-safe, if available,
or out of sight. Some hotels have transportation
to the parks, however this service is not
available to groups. If your group is staying
at Disney’s All-Star Resort, you may
use Disney transportation linking the parks.
Quiet time at all hotels will begin at 10:00pm.
At this time, students are asked to please
respect the other guests staying at your
hotel and be as quiet as possible in hallways
and hotel rooms. You may have your own curfew
policy, however all youth groups are required
to have curfews no later than 12:00pm.
Hotel housekeepers will be entering your
room each day to clean it. Once again, please
do not leave any valuables in your room
and make certain that all personal items
are off the beds. Leave all used towels
in a pile on the bathroom floor and they
will be removed and replaced when housekeeping
cleans. For additional towels, please contact
the front desk or housekeeping. Students
are required to keep rooms as clean as possible;
rooms that are excessively dirty will be
charged a clean-up fee.
All hotel telephones will be restricted
to prevent direct dial long distance calling
and to prevent access to in-room movies,
prior to your arrival. You will be able
to receive incoming calls, make outgoing
calling card and collect calls as well as
call room to room. Keep in mind that some
hotels may charge for credit card and collect
calls; consult phone information in your
room for this information. Group will be
responsible for any incidental charges to
their rooms. Parents and chaperones may
leave a credit card or cash deposit with
the front desk to have direct dial long
distance phone calling and in-room movies
& ILLEGAL DRUGS
Any incident involving the use of an illegal
substance or consumption of alcohol by a
minor will not be tolerated. We highly recommend
that if an incident does arise that the
offending student be sent home at their
SERVICE HOST RESPONSIBILITIES
The responsibility of the “Champion
Tours & Events” group service
host is to act as the representative during
the course of your tour. They are responsible
for assisting your group as per the itinerary.
They will also provide you with information
for checking in at the hotel, and helpful
assistance and suggestions in order to give
you and your students a more complete, fulfilling
experience. They will also confer with the
lead chaperone in the event that any deviation
from the itinerary be necessary due to delay,
traffic, weather, closure or other circumstances
beyond their control. You should feel free
to call on the services of the Service Host
at anytime during the course of your trip,
regardless of the hour, should you need
their assistance. Due to insurance requirements,
the group service host may not use their
personal automobile to transport any individual
in the group.
Meals: Any group meal functions that are
part of your package will include pre-paid
gratuities. You will be responsible for
gratuity for any meals planned on your own.
Group will be responsible for payment of
the gratuity for any necessary porterage
at the airport or hotel. We suggest $1.00
for bus drivers are not included in your
package. If your group is happy with the
services provided by your driver, a customary
gratuity would be $1.00 per person/day.
Law requires shirt and shoes be
worn in all food service areas. This includes
any meal functions in the hotel meeting/ballroom.
We suggest no more than two checked bags
and one carry-on per person. If your group
has a lot of performance equipment, you
may need to adjust the number of checked
bags permitted. If you are flying, you may want to reduce the number of checked bags to one.
Florida: We suggest casual shirt and shorts or lightweight
pants for visiting the parks, group meal
functions and awards ceremonies. However,
the weather can be hard to predict at certain
times of the year and we suggest you also
include a pair of jeans and a light jacket
or sweatshirt - just in case! Also don’t
forget to pack plenty of sun screen and
a beach towel!
Any student caught shoplifting, even if
under 18 years old, will be prosecuted in
the State of Florida. Theme Parks have undercover
security as well as surveillance cameras
throughout the parks to catch shoplifters.
You will be caught!!
FORMS & MEDICAL TREATMENT
Director/Group Coordinator should always
have accessible medical release forms for
any student traveling without a parent or
guardian. Upon arrival at theme parks, director/group
coordinator should check-in with First Aid
and provide their pager number or cell phone
number so that they can be contacted if
any member of the group becomes ill or injured.
Transportation for any medical emergencies
and medical treatment will be at individual’s
own expense. Due to insurance requirements,
Group Service Hosts are not permitted to
use their personal vehicle to transport